Before ordering, please check our Home Page and News page for any mention of order delays. There will be times when we are closed, sometimes for several weeks, for holidays, and it is often not possible even to reply to emails or acknowledge orders.
All prices are inclusive of VAT, postage and packing (UK or overseas). Please send payment with order. All orders received by post will be supplied on CDROM unless there is a very clear request for some other medium; our online order form now allows you to request delivery on 3.5” or CDROM disk or by zip file attached to an email, and for overseas orders we strongly recommend the latter method, which is now the default for online orders.
CREDIT AND DEBIT CARDS: The way we deal with these changed in June 2008. We no longer accept directly any form of payment except sterling cheques (payable to S I A M Limited, please) or sterling cash or postal orders. We regret that this means that orders can no longer be accepted by phone.
For online orders only, we accept payment by PayPal, which means you can use an existing PayPal account or any other form of payment accepted by PayPal.
Please note that for your convenience and ours, it is our normal practice to supply all programs for one order in a single zip file, or on a single CDROM, or as few 3.5” disks as possible. This simplifies the use of the supplied MENU program. If you want programs supplied on separate disks, for example to give as presents, please ask.
In the case of a significant error in any program, an upgrade to the latest version is available free of charge on request, provided that the error is described in sufficient detail for us to identify and correct it, and the serial number of the original order is stated. To cover our costs, any request for an upgrade simply to obtain new features is charged at £4 per program inclusive of VAT etc., and again the serial number of the original order must be given. It is NOT necessary to return the original disks. In response to a number of enquiries, we will also provide "upgrades" from ST or Amiga to PC versions, at the same price of £4 per program.
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